Shipping
Many reviewers described delivery as prompt, reliable, or within the stated window. A few reported delays or limited updates about shipping.
See 32 reviews about Shipping
- Ships from
- United States
- Ships to
- United States
- Pays by
- Card, Cash App, Bank transfer, Venmo
Review summary
Written by AI from the 150 most recent reviews
Most reviewers who described their experience praised product quality as received, prompt shipping, and professional packaging. Several also praised communication and support, though some reported difficulty getting responses or contacting the store. One reviewer questioned whether a sale discount was honored, and another noted unclear product labels and payment issues.
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What buyers mention most
Quality
Reviewers often praised product quality as received. Some said the COA matched third-party results or described purity as comparable or superior in testing.
See 41 reviews about QualityService
Some reviewers praised friendly, responsive, or professional support. Others reported difficulty reaching the store or getting a response.
See 23 reviews about ServicePackaging
Reviewers praised intact arrivals, professional packaging, and proper labeling. Some also mentioned insulation or temperature indicators, which are not summarized here.
See 24 reviews about PackagingOrdering
Several reviewers described ordering as straightforward or seamless, with tracking provided promptly. One reviewer said a sale discount was unavailable while the product was out of stock, then questioned the timing of its return.
See 13 reviews about Ordering
Reviews behind this summary
H2o
Verified purchaseHigh quality, better service, unclear labels
The quality has always been top notch. The new branding labels need an explanation of peptide ingredients. I see nothing on site noting the changes of product label. Just labeling it "Astro-C" or whatever without a description, is not helpful. Huge upgrade in customer service is very appreciated and long overdue. I almost stopped ordering the products because of this problem. The items always ultimately arrived "eventually", but there had been little or no communication and now you seem to have solved that issue. Venmo has been blocked a couple times but used Zelle instead. Research products are very high quality and consistent.
George J.
Verified purchaseFast shipping and verified testing
Fast shipping and professional packaging. The certificate of analysis matched third-party testing results.
Mary
Verified purchaseHad to hound them for a response
No customer should have to hound a company for a response to a screw up on their end. I never ordered from them again. And doubt I ever will. I only added this review bc I got 3 emails in a row about it.
About Astro Peptides USA
Written by the store
Astro Peptides redefines scientific standards by uniting innovation with a steadfast commitment to quality and transparency. Our mission is to empower researchers through exceptional peptides and chemicals, providing the high-purity tools and dependable service necessary for groundbreaking discoveries. Built on a foundation of rigorous quality control and clear documentation, we serve as a dedicated partner focused on supporting every step of your scientific journey.
All reviews
2,014 published reviews
Showing 1–10 of 2,014 reviews
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Jean D.
Verified purchaseMissed the special while it was out
I have been a customer for over 2 years. This last time when it was time to reorder Astro was running a special. When I tried to order and get a great discount they were conveniently out of the product. When the special ending, they conveniently had the product. Just upsetting and I truly believe they weren’t out of the product. They should honor that special, when they restock.
H2o
Verified purchaseHigh quality, better service, unclear labels
The quality has always been top notch. The new branding labels need an explanation of peptide ingredients. I see nothing on site noting the changes of product label. Just labeling it "Astro-C" or whatever without a description, is not helpful. Huge upgrade in customer service is very appreciated and long overdue. I almost stopped ordering the products because of this problem. The items always ultimately arrived "eventually", but there had been little or no communication and now you seem to have solved that issue. Venmo has been blocked a couple times but used Zelle instead. Research products are very high quality and consistent.
Melissa M.
Verified purchaseSusan H.
Verified purchaseFast order and friendly service
Order came fast and friendly service
Janet J.
Great product and delivery
Great product & delivery!
Rebecca D.
Verified purchaseNo way to contact them
No way to contact. Return label was not legit. No labels. There are actually people on their website, touting them as excellent, and I do not believe them for a second.
Paige G.
Verified purchaseMary
Verified purchaseHad to hound them for a response
No customer should have to hound a company for a response to a screw up on their end. I never ordered from them again. And doubt I ever will. I only added this review bc I got 3 emails in a row about it.
Laura L.
Verified purchasePatricia K.
Verified purchase
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