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Search the guides, or browse by topic below.
Popular questions
- How do I set up PepReviewPro for my store?Choose a plan, add your store, connect WordPress, and turn on your review requests.
- How do I install the WordPress plugin?Download the plugin, upload it to WordPress, and paste in an API key from your dashboard.
- When do review requests go out?Each campaign waits a set number of hours after an order is completed, then sends during the day.
- What does compliance screening remove?Screening looks for 7 kinds of wording that can put a store's payment processing at risk.
- How does the money back guarantee work?How to get your first month refunded, and what the guarantee covers.
- What does the Verified purchase badge mean?We found the reviewer's order with that store, and the reviewer confirmed the review from their email.
Browse by topic
- Getting startedCreate your account, add your store, and collect your first verified review.4 articles
- WordPress pluginInstall the plugin, connect it, and keep orders syncing.4 articles
- Review requests and emailsWhen review requests go out, what they say, and how buyers answer them.4 articles
- WidgetsShow your reviews on your store with the nine widgets.3 articles
- Compliance screeningWhat screening removes, what it keeps, and how to ask for a re-check.3 articles
- Verification and publishingHow reviews are matched to orders, confirmed, and published.3 articles
- Plans and billingPlans, limits, invoices, the guarantee, and cancelling.3 articles
- Account and sign-inSigning in, your stores, and your account settings.3 articles
- For shoppersFinding a vendor, leaving a review, and what the badges mean.7 articles
- APIAPI keys, endpoints, and limits for developers.3 articles
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