Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,780 published reviews
Showing 1–10 of 2,780 reviews
Michael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.

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2,780 published reviews
Absolutely the best place to get your research items from. I will not buy from anyone else. Top quality, fast shipping and great customer service. Truly the best place.
Jeanne
Verified purchaseVery happy with Certified-pep so far.. I’ve placed two orders and I’ve had an excellent experience with ordering, delivery speed, as well as getting questions answers quickly by text! Great customer service!!
Henrich
Verified purchaseI am very satisfied with this company so far. I have received every order on time, always within the few days stated in advance, and without any delivery issues. Communication has been clear and reliable. Based on my experience so far, I would recommend this company to anyone looking for a reliable supplier. Customer service is good, and I regularly receive information about discount sales and special offers. Pricing is reasonable, with additional discounts available for higher quantities, which I appreciate. My only concern is that the product purity and testing are genuine and honest. I have chosen this company as my supplier because they have good pricing and the purity of their products belongs to the highest on the market; 99% is absolute minimum for me. It is critical that they test also for endotoxins, heavy metals and sterility. Not all suppliers test it. I would welcome if they also test for microbiological contamination (TAMC, TYMC, specific pathogens) and residual solvents.
Mary
Verified purchaseAshley J.
Verified purchaseCertified Pep is one of the best companies for your research needs! Customer service is always available with any and all questions. I definitely recommend!
Andrew
Verified purchaseeasy to order easy to pay for arrived on time
Erin
Verified purchasetommy
Verified purchaseGreat company. Great product
Carla
Verified purchaseGreat support team. Quick responses.
Mark
Verified purchaseVery easy to work with. Have well stocked product. I do wish the labels on the vials did not wrap completely around vial. I like to be able to see the product inside.