Shipping
Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, quick shipping, easy ordering, and product quality. Buyers also describe prices as fair or low, though some report shipping delays, packaging concerns, and problems with discounts or returns. A few reviewers report poor communication or unresolved shipping issues.
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Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about ShippingReviewers often praise helpful, professional support and quick responses. One buyer says the listed support email was undeliverable, and another reports no response about a return.
See 37 reviews about Customer serviceBuyers commonly describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says an order contained the wrong product before support corrected it.
See 22 reviews about OrderingMany reviewers praise product quality. One buyer reports products arrived dried and brittle in recent orders, with one cap open.
See 33 reviews about Product qualityReviewers describe prices as fair, affordable, or lower than elsewhere, and mention sales and discounts. Buyers also praise COA testing, while one reviewer says a discount offer could not be applied alongside a larger sale.
See 16 reviews about Pricing and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Ike P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,624 published reviews
Showing 1–10 of 2,624 reviews
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Alli
Verified purchase
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2,624 published reviews
Mike
Verified purchaseRandy C.
Verified purchaseHelen T.
Verified purchaseI got an email offering 15% off items in my cart, I followed the link to complete the purchase only to find there was a store wide sale of 30% off and no way to apply other than a new order. When my order arrived it was left at my front door in 112 degree temps with no form of cooling packaging - I was home and brought it in straight away, but the vials were warm.
Krystal B.
Verified purchaseI like the research compounds, but I ordered the wrong one and have been trying to get a return for a while now with no response.
Michael K.
Verified purchaseDelivers as agreed. Top tier vendor.
Alisha
Verified purchaseMichael F.
Verified purchaseVery dissapointed in the customer service so far. I was sent a 20% discount off my first order, after I placed my first order, and was then told it was too late to use it of course, but that I could use it on my next order. I received a message shortly after that letting me know my discount would expire in 6 days. It doesn't feel like real customer service from people who understand how to make customers feel appreciated.
Justin W.
Verified purchaseI would have liked to have seen a lot number on my product to check my COA, I also wonder if you offer a cool pack shipping? My product was received and the contents were warmer than I would have liked but looked in good condition.
Edwin D.
Verified purchaseOrdered several items. Shipping was fast except the order was incorrect. I didn’t receive part of my order. Called customer service and gave my order number. I had to take a picture of my order to prove that I didn’t receive it. It got resolved and the missing item was shipped although still waiting for it to arrive. Not sure if I’ll be reordering again.