Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise the store’s customer service, product quality, and quick shipping. Some report delayed or lost deliveries, poor responses to delivery problems, or concerns about product condition and packaging. Buyers also mention easy ordering, fair prices, and testing documentation.
Was this summary helpful?
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about ShippingMany reviewers praise helpful, responsive service. One reviewer says the store did not respond to reports of lost or damaged packages.
See 36 reviews about Customer serviceMany reviewers describe products as high quality. One reviewer reports poor purity and concentration, and another says products arrived dried and brittle.
See 41 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One reviewer notes that products were rarely out of stock.
See 8 reviews about OrderingSome reviewers praise careful or secure packaging. Others describe loose vials in an envelope, a cap arriving open, or labels covering the vial.
See 10 reviews about PackagingThomas C.
Verified purchaseCert peps is such a great company. They really look out for their customers. They get the products out to you quickly too.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,782 published reviews
Showing 1–10 of 2,782 reviews
Wendy P.
Verified purchaseLaurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchase
(987) reviews

(1,674) reviews

(1,913) reviews

(1,742) reviews
2,782 published reviews
Service is great so is the product! They ship fast with tracking! I’ve ordered numerous times and they are fast the product well packaged! The service is FIRST CLASS!!! glad to finally find a reputable provider!! Thank you
Jolene
Verified purchaseFive-star customer service, five-star products!! — honestly, I have nothing to complain about. Certified Peptides is definitely ⭐️⭐️⭐️⭐️⭐️across the board. Hands down
Erica G.
Verified purchaseGreat product and exceptional customer service!!! Fast delivery!! Won’t shop anywhere else!!
Laura B.
Verified purchaseBy far the best company I’ve used
J.S
Verified purchaseAmazing, amazing Customer Service!
BR
Verified purchaseExcellent company to deal with. Appreciate their honesty!
Cristy
Verified purchaseWe have ordered from this company multiple times and will continue to order! The quality of their products is top notch, as is their customer service. It’s unbelievable the almost instant response you get from them if you have a question or any kind of issue. Any issue on my part has always been by me, but they are wonderful enough to help me and do so in a very kind manner! A huge thank you to all at Certified-Pep!!
Sharon G.
Verified purchaseDavid L.
Verified purchaseSteve B.
Verified purchaseI can't say enough about Certified! I had an issue and reached out to the company. This was during Christmas and New Years, but they were going through a catastrophic flood and weather event. Three strikes going against them and they performed flawlessly, Literally. We have a 3 hour time difference and whenever i e-mailed Jason he got back to me in MINUTES. They have a ton of 5 star reviews and now I know why! Keep it up, you guys/girls are the best!