Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise the store’s customer service, product quality, and quick shipping. Some report delayed or lost deliveries, poor responses to delivery problems, or concerns about product condition and packaging. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about ShippingMany reviewers praise helpful, responsive service. One reviewer says the store did not respond to reports of lost or damaged packages.
See 36 reviews about Customer serviceMany reviewers describe products as high quality. One reviewer reports poor purity and concentration, and another says products arrived dried and brittle.
See 41 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One reviewer notes that products were rarely out of stock.
See 8 reviews about OrderingSome reviewers praise careful or secure packaging. Others describe loose vials in an envelope, a cap arriving open, or labels covering the vial.
See 10 reviews about PackagingThomas C.
Verified purchaseCert peps is such a great company. They really look out for their customers. They get the products out to you quickly too.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,782 published reviews
Showing 1–10 of 2,782 reviews
Wendy P.
Verified purchaseLaurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchase
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2,782 published reviews
Love Certified-Pep, ordering is easy and everyone is extremely helpful and knowledgeable about the products. Shipping was lightning fast too. Highly recommend!
William P.
Verified purchaseGreat product, superior customer service!!!!
Kerry F.
Verified purchaseI can’t say enough great things about CertifiedPep. My experience with them has been absolutely amazing from start to finish. They have super fast shipping that’s always reliable, and their customer service team is truly top-notch. They go above and beyond to help with any questions, making the whole process a breeze. Honestly, I strongly feel that CertifiedPep is the best peptide website on the planet. If you’re looking for quality products and a fantastic experience, look no further! Kerry from California!
Robert S.
Verified purchaseGreat product and shipping was fast even during the holidays.
Denise R.
Verified purchaseAlways the best product and customer service ever!!
Lisa B.
Verified purchaseProduct arrived as specified. Quality of The product is good.
Chris S.
Verified purchaseBased on my experience with the company, their products seem to be legit. Especially the RC-01 product - it clearly seems to be from a good source. They're somewhat local to me (WA State) and I'm confident that they'll make me whole if there's ever a problem. There are several good peptide labs; this is one of them.
Chelsie S.
Verified purchaseAbsolutely love this company and its products. The prompt response to my many questions on the chat are wonderful. You have a customer for life with me.
Tina C.
Verified purchaseLove it best and quickest shipping even when there was flooding
Marianne C.
Verified purchaseFive star service five star product can’t get any better.