Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise the store’s customer service, product quality, and quick shipping. Some report delayed or lost deliveries, poor responses to delivery problems, or concerns about product condition and packaging. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about ShippingMany reviewers praise helpful, responsive service. One reviewer says the store did not respond to reports of lost or damaged packages.
See 36 reviews about Customer serviceMany reviewers describe products as high quality. One reviewer reports poor purity and concentration, and another says products arrived dried and brittle.
See 41 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One reviewer notes that products were rarely out of stock.
See 8 reviews about OrderingSome reviewers praise careful or secure packaging. Others describe loose vials in an envelope, a cap arriving open, or labels covering the vial.
See 10 reviews about PackagingThomas C.
Verified purchaseCert peps is such a great company. They really look out for their customers. They get the products out to you quickly too.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,782 published reviews
Showing 1–10 of 2,782 reviews
Wendy P.
Verified purchaseLaurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchase
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2,782 published reviews
Consumer
Verified purchaseCustomer support is top tier. Been a customer for an almost 6 months. Very reliable shipping. I’ve had zero errors and all products arrive extremely fast. The discount codes too really help so keep an eye out for those. I highly recommend this company to any and every one. Keep up the great work!
Tye A.
Verified purchaseHad an issue with shipping and the owner promptly took care of it. He went above and beyond.
MARLA K.
Verified purchaseThe order process was quick and efficient despite the holidays and bad weather. Ordered on 12/19, shipped on the 20th, delivered on the 24th. Products were in good shape.
Pleased Q.
Verified purchaseCompany is extremely attentive to requests as well as packaging is very secure and extremely prompt. Totally love the tracking mechanism (always know delivery status). Most important, quality of the products are on point.
Terry
Verified purchaseMike A.
Verified purchaseVery fast shipping and great packaging.
Ashley D.
Verified purchaseEven after going through some hard times due to weather and all they made my purchase so great, they are so tentative and seem to really care about their customers, they check up on you to make sure your satisfied with your order. Truly recommend this company, will be switching from the previous one I had to this one.
C M.
Verified purchaseChristopher
Verified purchaseEase of use when had any questions they were very quick to answer and usually I had more then 1 rep talking with me. I will surley be back for more orders.