Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise the store’s customer service, product quality, and quick shipping. Some report delayed or lost deliveries, poor responses to delivery problems, or concerns about product condition and packaging. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 36 reviews about ShippingMany reviewers praise helpful, responsive service. One reviewer says the store did not respond to reports of lost or damaged packages.
See 36 reviews about Customer serviceMany reviewers describe products as high quality. One reviewer reports poor purity and concentration, and another says products arrived dried and brittle.
See 41 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One reviewer notes that products were rarely out of stock.
See 8 reviews about OrderingSome reviewers praise careful or secure packaging. Others describe loose vials in an envelope, a cap arriving open, or labels covering the vial.
See 10 reviews about PackagingThomas C.
Verified purchaseCert peps is such a great company. They really look out for their customers. They get the products out to you quickly too.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,782 published reviews
Showing 1–10 of 2,782 reviews
Wendy P.
Verified purchaseLaurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchase
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2,782 published reviews
Jason & gang took care of me personally…give them 10/10! Definitely will order from certified peptides!!!
Walter P.
Verified purchaseFast Delivery
Dean M.
Verified purchaseYour customer service is exceptional. I am up for re-ordering right now thank you.
Mark S.
Verified purchaseMy first experience with Certified Peptides and FedEx mistakenly delivered to a wrong address (still hasn't been recovered). To the rescue - Certified Peptides was on it in a FLASH and had a new shipment sent without delay (and I didn't even ask). VERY ATTENTIVE CUSTOMER CARE SERVICE! Now this is how true customer loyalty is built!
REBECCA H.
Verified purchaseThis is the second time I have ordered from them and they are the best company for service. Great company to work with and super dedicated to their customers! I don't worry about my service or if I am going to get what I ordered with them.
lori C.
Verified purchaseMommaBear
Verified purchaseEvery time I reached out via email or text, I received an answer to my questions and concerns almost immediately. Very pleased.
Oz C.
Verified purchaseThis is my first time providing a review on Trust Pilot - I usually don't make time to leave reviews, but I wanted to share my experience with Certified Peptides, because I have had some bad experiences with some other companies. I have ordered from Certified Peptides about 10 times over the last few months. Their customer service is a 10/10. Delivery times are a 8/10 in terms of speed and a 10/10 for the tracking information you get. The product quality is a 10/10. I will continue to order from this company. It is my go to source unless they are out of stock or don't carry what I am looking for. I recommend this company without reservations.
Valerie A.
Verified purchaseGreat company with great products
Rick N.
Verified purchase