Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,781 published reviews
Showing 1–10 of 2,781 reviews
Laurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchase
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2,781 published reviews
Amazingknowledgable staff.
Taylor S.
Verified purchaseI’m a skeptic. I research for hours and go down rabbit holes before buying. I messaged a few companies and most gave me impersonal responses containing links to pages that answered my questions.. somewhere. Not certified pep. They answered almost immediately and I could tell it was a real person on the other end. The responses were as genuine as they were fun. I asked about 47 questions and all of them were answered with care, not met with annoyance that I wouldn’t just order and go away. I received my product within a few days. I will absolutely be back!
Christina C.
Verified purchaseAbsolutely love this peptide company. Product is great quality, ships fast, and customer service is great!
Customer
Verified purchasenolongerhardstuck
Verified purchaseFast shipping, received it securely. Product came as described.
Daniel G.
Verified purchaseEasy ordering great prices overall good experience
Bryan W.
Verified purchaseJason and his team are the best. From amazing customer service, super quick delivery and amazing response time seven days a week even for the dumb questions nothing is a problem.
Carlos A.
Verified purchaseI've shopped around at many peptide companies but this company stands alone. I love the professionalism and quality of products.
Jw T.
Verified purchaseCon R.
Verified purchaseSuper responsive on their chat, easy to get updates on when they anticipate new shipments as they sell out of things quickly at times. Lots of great research products to choose from at good prices especially on their bundles. Ease of ordering is good but sometimes issues with the cart loading and deleting things, website loads a little slow but overall the experience has been great and the tracking and shipping is quick as well.