Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,781 published reviews
Showing 1–10 of 2,781 reviews
Laurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchase
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(1,741) reviews
2,781 published reviews
Super fast shipping. Everything so far has been amazing. Will continue to order from.
Michael K.
Verified purchaseGreat company. Quality product. Quick shipping. They are my preferred vendor.
Diogo R.
Verified purchaseFast delivery and well packaged. Good prices!
Dawn L.
Verified purchaseMeg
Verified purchaseWith so many peptide companies out there, it can be difficult to delineate between those that are legitimate and those that aren't. I ordered from 4 different companies prior to finding Certified Pep. I wasn't satisfied with any of them for a variety of reasons. Since placing my very 1st order with Certified Pep, I haven't even considered another provider. Unlike a lot of others out there, Certified Pep genuinely cares about their customers. They have top quality products at unbeatable prices and their customer service is unrivaled. Products are sent quickly, they offer great discounts, legitimate insurance options, and they're always available for support. Multiple orders later, I can say without a doubt that Certified Pep will always be my go to company.
Zach G.
Verified purchaseRed
Verified purchaseStacey W.
Verified purchaseEverything about my experience was so easy. Easy to navigate website, very helpful and available customer support, and quick delivery! Definitely a satisfied customer.
Quineton A.
Verified purchaseThere was a misunderstanding, and the company handled everything professionally once we talked it through. No hard feelings at all. I originally planned to go with them because of their great reviews—now I see why. I’ll definitely be checking them out soon!
Monica R.
Verified purchaseOutstanding customer service and really quick same day shipping.