Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,780 published reviews
Showing 1–10 of 2,780 reviews
Michael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.

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2,780 published reviews
Great customer service. Quick delivery and product quality is second to none.
Josephine G.
Verified purchaseIt took me two months to read reviews. I have contacted a few companies and ask questions and those companies have called me a few times a week telling me their prices have changed, but this company did not do that and they have great reviews, answered all my questions before I even made an order they were not pushy at all to make a purchase. They made me comfortable enough to purchase. I just got my delivery today. It came super fast. Jason picked up the phone and called me and it is after 7 PM, that’s great customer service. EXCELLENT customer service. Thank you for the great service.
Lisa G.
Verified purchaseI have been a customer for a while and have never been disappointed. Great products and great customer service!
Bolivar V.
Verified purchaseI just want to say one thing. Great customer service. Thank you Sabrina Hankins for being the best on what you do.
Phil B.
Verified purchaseGreat products , quick shipping
Teresa
Verified purchaseI really appreciate how helpful they are. All the way up to the owner of the company.
RE
Verified purchaseWonderful company to work with. I have been ordering for about 6 months. Quality is great the shipping is quick and the team is amazing.
Valerie A.
Verified purchaseGreat stuff, all certified, great prices, fast shipping!
Julie
Verified purchaseMadelyn
Verified purchasePrior to my first order the customer service and information was exceptional! The service/knowledge/shipping turn around time ALL of it has been perfect! Everything with this company has been 500% and I couldn't be happier with my choice of supplier. I love the bundle packages and the frequent discounts are super helpful. If something is out of stock-they replenish within days! If 10 stars were a thing, this company would get them!