Shipping
Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, quick shipping, easy ordering, and product quality. Buyers also describe prices as fair or low, though some report shipping delays, packaging concerns, and problems with discounts or returns. A few reviewers report poor communication or unresolved shipping issues.
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Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about ShippingReviewers often praise helpful, professional support and quick responses. One buyer says the listed support email was undeliverable, and another reports no response about a return.
See 37 reviews about Customer serviceBuyers commonly describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says an order contained the wrong product before support corrected it.
See 22 reviews about OrderingMany reviewers praise product quality. One buyer reports products arrived dried and brittle in recent orders, with one cap open.
See 33 reviews about Product qualityReviewers describe prices as fair, affordable, or lower than elsewhere, and mention sales and discounts. Buyers also praise COA testing, while one reviewer says a discount offer could not be applied alongside a larger sale.
See 16 reviews about Pricing and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Ike P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,624 published reviews
Showing 1–10 of 2,624 reviews
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Alli
Verified purchase
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(2,014) reviews
2,624 published reviews
Contacted company twice, no help, no refund.
Lisa
Verified purchaseKelli D.
Verified purchaseI will never use your company again. I had questions and your customer service was disgusting. Before the last time, I praised you online to everyone… Things change- sadly. VERY disappointing.
steve C.
Verified purchaseFake BPC stay away from this company
Alfredo L.
Verified purchaseLisa O.
Verified purchaseI received the package quickly; however, I found the information provided to be quite confusing. I have reached out to the company and have received no response.
Lynn
Verified purchaseDecided to try this company in case the current company I use has anything out of stock. I recieved a vial that had clearly leaked. Not having 100% confidence in this product, I reached out to customer service. I sent pictures and explained my concerns and asked for a replacement. The response I recieved was rude and dismissive. I do not recommend this company and question their standards.
"Jake"
Verified purchaseMultiple orders with this company, everything was great. It wasn't until my last order I received degraded product, brown in color. This product should not have been brown, slightly yellow is acceptable. This was dirt colored. After reaching out to the email provided, the response was very rude and combative. Boarding on demeaning and gaslighting. They ghosted me through email after asking for an exchange of product and offering to pay for shipping myself. Will never use this company again. They should have no issue offering a replacement if I'm willing to return ship the bad product. Zero integrity company.
JC
Verified purchaseANGELENE W.
Verified purchaseI placed an order on 4/4 and have not received it. I reached out to customer service with no response.