Shipping
Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, quick shipping, easy ordering, and product quality. Buyers also describe prices as fair or low, though some report shipping delays, packaging concerns, and problems with discounts or returns. A few reviewers report poor communication or unresolved shipping issues.
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Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about ShippingReviewers often praise helpful, professional support and quick responses. One buyer says the listed support email was undeliverable, and another reports no response about a return.
See 37 reviews about Customer serviceBuyers commonly describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says an order contained the wrong product before support corrected it.
See 22 reviews about OrderingMany reviewers praise product quality. One buyer reports products arrived dried and brittle in recent orders, with one cap open.
See 33 reviews about Product qualityReviewers describe prices as fair, affordable, or lower than elsewhere, and mention sales and discounts. Buyers also praise COA testing, while one reviewer says a discount offer could not be applied alongside a larger sale.
See 16 reviews about Pricing and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Ike P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,624 published reviews
Showing 1–10 of 2,624 reviews
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Alli
Verified purchase
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2,624 published reviews
I’ve been utilizing your company for sometime now. This last order of the RC-01, BPC-157/TB-500, when you shipped you didn’t use cold packs. Just a cheap plastic green bag. I live in an extremely hot climate. All other orders I’ve made through you all you’ve used cold packs. I hope in the future you can return to using cold packs when shipping especially during the summer months. So I have to rate this last order low.
John H.
Verified purchaseJarno
Verified purchaseRobert M.
Verified purchaseThe order process went somewhat smooth. I had trouble processing the payment since it was my first time. But the shipping was sadly slow. A shipping label was created very fast, but the order did not move for 4 business days. Shipping label created Wednesday but did not receive order until following Thursday. That’s more than 9 days later.
Rick J.
Verified purchaseGreg S.
Verified purchaseshipping takes way to long from time of order
ellen B.
Verified purchaseI emailed Sarah and left her a voicemail almost ten days ago with general questions, such as size of bottle, etc. and have never received a reply from her. Perhaps, do not list phone numbers or emails if your employees can't return messages or calls.
Katherine V.
Verified purchaseSpoke with Christiana. Package was delayed in transit for 5 days. Christiana just kept saying it was fine despite different info on their website. Refused to refund, replace or discount.
Kevin
Verified purchaseI ordered more 8 days ago, It's still not here yet. The website give conflicting information and sometimes missing information. Look at the info on BPC-157 and TB-500 combo, it cuts off mid sentence.
Clayton P.
Verified purchaseStill waiting on shipment…