Shipping
Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, quick shipping, easy ordering, and product quality. Buyers also describe prices as fair or low, though some report shipping delays, packaging concerns, and problems with discounts or returns. A few reviewers report poor communication or unresolved shipping issues.
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Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about ShippingReviewers often praise helpful, professional support and quick responses. One buyer says the listed support email was undeliverable, and another reports no response about a return.
See 37 reviews about Customer serviceBuyers commonly describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says an order contained the wrong product before support corrected it.
See 22 reviews about OrderingMany reviewers praise product quality. One buyer reports products arrived dried and brittle in recent orders, with one cap open.
See 33 reviews about Product qualityReviewers describe prices as fair, affordable, or lower than elsewhere, and mention sales and discounts. Buyers also praise COA testing, while one reviewer says a discount offer could not be applied alongside a larger sale.
See 16 reviews about Pricing and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Ike P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,624 published reviews
Showing 1–10 of 2,624 reviews
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Alli
Verified purchase
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2,624 published reviews
Heather J.
Verified purchaseTodd E.
Verified purchasefrederick T.
Verified purchaseOverall a very positive experience with them; they usually have everything I want in stock, and from what I can tell, it's all real. Some products are less expensive elsewhere. My only issues have been inconsistencies in shipping, with most orders taking less than a week to arrive, and one almost two weeks...that and zero response to emails.
Jessica L.
Verified purchaseThe order came in a timely fashion. I also saw other good reviews on here, so that is why I will start with this company.
Doreen R.
Verified purchaseThanks for your prompt service in mailing out my order.
Enrico F.
Verified purchaseRepeating costumer. Like the new website and all the information provided. Great choice and good pricing. Like the new packaging. Feels more sturdy. Shipping to east coast was a bit slow this time around. May need to provide extra insulation to keep product cold as we head to the summer months.
Paul D.
Verified purchaseCustomer service is on point!
Juliano C.
Verified purchaseLorraine
Verified purchaseI have received a couple different products from Certified Pep. Customer service 10. They always have someone to help on chat.