Shipping
Many buyers report fast or on-time delivery, sometimes with tracking. Others describe delayed parcels or shipping problems, and one buyer says no replacement was offered after carrier issues.
See 42 reviews about Shipping
Written by AI from the 150 most recent reviews
Buyers often praise customer service, quick shipping, easy ordering, and competitive prices. Many describe products as high quality and mention COAs or testing. Some report delayed shipments, packaging concerns, a wrong item, or difficulty getting a response about a return.
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Many buyers report fast or on-time delivery, sometimes with tracking. Others describe delayed parcels or shipping problems, and one buyer says no replacement was offered after carrier issues.
See 42 reviews about ShippingMany reviewers praise helpful, professional support and quick responses. One buyer reports that the listed support email was undeliverable, and another says there was no response about a return.
See 36 reviews about Customer serviceBuyers often describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says a wrong item was promptly corrected after contacting support.
See 21 reviews about OrderingMany buyers praise product quality, and some mention batch testing or COAs. One buyer reports that an item arrived dried and brittle on two orders, with a cap open on one.
See 33 reviews about Product qualityReviewers mention fair or low prices, discounts, sales, and good value. One buyer was disappointed by additional shipping costs, and another describes confusion between two discount offers.
See 16 reviews about PricingIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Krystal B.
Verified purchaseI like the research compounds, but I ordered the wrong one and have been trying to get a return for a while now with no response.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,625 published reviews
Showing 1–10 of 2,625 reviews
vincent M.
Verified purchasethe most honest caring company i know.There the best.u can buy n have no problems there great.
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.

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2,625 published reviews
If I could give 10 stars in customer service I would! Regardless of day of the week or time of day the owner responds to all of questions. As far as the product.. another 10 stars. I just placed my second order. I did plenty of research before choosing this company and they are the best in the business!
Cheyenne M.
The best customer service. Always answered back to questions timely. The price point is great. The quality is great. No complaints!
Sara B.
Their prices are the best out of hundreds of places I’ve looked at. Hands down the most helpful people you will ever meet. They always answer all my questions literally within 30 minutes about anything I asked. Highly highly recommended.
Sara B.
Verified purchaseTheir prices are the best out of hundreds of places I’ve looked at. Hands down the most helpful people you will ever meet. They always answer all my questions literally within 30 minutes about anything I asked. Highly highly recommended.
Kim
Verified purchaseLet’s be honest—good customer service seems to be a lost art these days. However, this company is a total unicorn. I’ve asked more questions than most people would dare, and every single time, they’ve provided friendly, helpful, and genuine answers. In a world filled with poor business practices, I have to say—these guys are amazing. They offer fair pricing, truly generous discount codes, and service that is both kind and knowledgeable. It’s rare to find a company this solid—transparent, responsive, and genuinely focused on the customer. They are a trustworthy team doing things the right way.
Kim
Let’s be honest—good customer service seems to be a lost art these days. However, this company is a total unicorn. I’ve asked more questions than most people would dare, and every single time, they’ve provided friendly, helpful, and genuine answers. In a world filled with poor business practices, I have to say—these guys are amazing. They offer fair pricing, truly generous discount codes, and service that is both kind and knowledgeable. It’s rare to find a company this solid—transparent, responsive, and genuinely focused on the customer. They are a trustworthy team doing things the right way.
Sherry
Honestly, couldn't ask for better customer service!! They go up and beyond anything that I've ever experienced in that realm! That's not even talking about their awesome products. If you are questioning this company... you're good! They are solid!! Thanks so much Jason and Rebecca for your personal outreach, it's much appreciated!!
Sherry
Verified purchaseHonestly, couldn't ask for better customer service!! They go up and beyond anything that I've ever experienced in that realm! That's not even talking about their awesome products. If you are questioning this company... you're good! They are solid!! Thanks so much Jason and Rebecca for your personal outreach, it's much appreciated!!
Cheyenne M.
Verified purchaseThe best customer service. Always answered back to questions timely. The price point is great. No complaints!
Ian G.
Verified purchase