Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,780 published reviews
Showing 1–10 of 2,780 reviews
Michael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.

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2,780 published reviews
Kim W.
I hardly ever write reviews BUT —I cannot speak highly enough about this peptide company—their products are top-tier, but it’s their customer service that truly sets them apart. From start to finish, the experience was seamless. I had a few questions before placing my order, and their support team responded promptly with thorough, knowledgeable answers that gave me full confidence in my purchase. Shipping was fast and discreet, and the peptides arrived in perfect condition, clearly labeled and professionally packaged. It’s rare to find a company that not only delivers quality but also treats every customer like a priority. Their attention to detail, transparency, and genuine care for their clients is unmatched. If you’re looking for reliability, professionalism, and a company that truly stands behind its products, look no further. I’ll absolutely be returning as a loyal customer—five stars all the way!
Kim W.
Verified purchaseI cannot speak highly enough about this company—their products are top-tier, but it’s their customer service that truly sets them apart. From start to finish, the experience was seamless. I had a few questions before placing my order, and their support team responded promptly with thorough, knowledgeable answers that gave me full confidence in my purchase. Shipping was fast and discreet, and the products arrived in perfect condition, clearly labeled and professionally packaged. It’s rare to find a company that not only delivers quality but also treats every customer like a priority. Their attention to detail, transparency, and genuine care for their clients is unmatched. If you’re looking for reliability, professionalism, and a company that truly stands behind its products, look no further. I’ll absolutely be returning as a loyal customer—five stars all the way!
Consumer
Verified purchaseGreat product and Jason helps the whole way.
Consumer
Fantastic products.. equally awesome FAST delivery right to my door and incredible prices!!!
Consumer
Verified purchaseMichele
Verified purchaseThis company & it's founder Jason are AMAZING!! The customer support is top notch!! Becky is so full of info that I feel confident in my purchases. I just can't say enough good stuff about this company. And you can't beat his prices anywhere!!
Kelli M.
Verified purchaseI recommend Certified Peptides as I have a great experience. The company offers exceptional support and guidance, fast shipping in secure and safe packaging, and great prices. Of particular note, the company is really easy to reach, even though they’ve grown very quickly they still keep the core of what has made them successful: quality peptides and top-notch communication. I have been a customer since December 2024 and have found the staff to be helpful and knowledgeable about the company’s large array of products.
Carson
There's been a giant surge in the peptide market lately. The downfall of that being with the new surge of customers, companies will do anything to sell their product, including marketing and brandishing something of poor quality. At Certified Pep, you know exactly who you are purchasing from, where it comes from, an entire extremely detailed spreadsheet of each product is available. But most importantly, you know the team selling it and putting their names and money on the line for what I consider to be the purest product available on the market. I know exactly what I'm getting, where it was made, and if I have questions, Jason and Rebecca have been readily available. Every interaction I have had with them has been exceptional. Not often will you get customer service like that. I wholeheartedly believe that they are the tip of the spear in this industry when it comes to quality and knowledge. Thank you for your willingness to help, and for producing only the best peptides.
Carson
Verified purchaseThere's been a giant surge in the peptide market lately. At Certified Pep, you know exactly who you are purchasing from, where it comes from, an entire extremely detailed spreadsheet of each product is available. But most importantly, you know the team selling it and putting their names and money on the line for what I consider to be the purest product available on the market. I know exactly what I'm getting, where it was made, and if I have questions, Jason and Rebecca have been readily available. Every interaction I have had with them has been exceptional. Not often will you get customer service like that. I wholeheartedly believe that they are the tip of the spear in this industry when it comes to quality. Thank you for producing only the best peptides.