Shipping
Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, quick shipping, easy ordering, and product quality. Buyers also describe prices as fair or low, though some report shipping delays, packaging concerns, and problems with discounts or returns. A few reviewers report poor communication or unresolved shipping issues.
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Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about ShippingReviewers often praise helpful, professional support and quick responses. One buyer says the listed support email was undeliverable, and another reports no response about a return.
See 37 reviews about Customer serviceBuyers commonly describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says an order contained the wrong product before support corrected it.
See 22 reviews about OrderingMany reviewers praise product quality. One buyer reports products arrived dried and brittle in recent orders, with one cap open.
See 33 reviews about Product qualityReviewers describe prices as fair, affordable, or lower than elsewhere, and mention sales and discounts. Buyers also praise COA testing, while one reviewer says a discount offer could not be applied alongside a larger sale.
See 16 reviews about Pricing and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Ike P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,624 published reviews
Showing 1–10 of 2,624 reviews
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Alli
Verified purchase
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2,624 published reviews
I have never been treated so rudely by a company over a simple issue. I had received a coupon from this company and went to place an order. I order from them frequently. I could not find where to enter the coupon on the checkout page and accidentally hit the place order button. I contacted them immediately to request they apply the coupon or reverse the order so I could replace it. They refused. After a few minutes of back and forth, this guy named Jason came on and was immediately rude. Said I was being placed on their no order list. I told him that if he was going to be in business, he should treat his customers better and that I would leave a bad review because of this incident. If this is the way they treat their customers, why would anyone do business with them. There are many peptide companies out there, customers do not need to be treated rude when they are paying for a service.
Seth R.
Verified purchaseGrossly overpriced goods. Some are 6x that can be found elsewhere, with quantities far less than offered elsewhere. Truly disgraceful business practices!!! Take a look at their price and quantity on 5-amino-1MQ and then look at the quantity per bottle. Truly disgraceful!!! This company is now on our "Never Do Business" list.
Itamar
Verified purchaseMy product did not arrive, they say it is in transit, I bought it on 24/02 and poor attention after sales.
Tracey W.
Verified purchaseMy order got sent by FedEx. I still haven’t received it. It got sent to the wrong address. The person was very helpful that I called at certified pep to try to help me find it. However they basically told me that I am now responsible for tracking it down from FedEx. I’m hoping that it will either get found or even better that they’ll just cancel that order and send me a new one because I spent a lot of money on that. It should’ve been here Wednesday, it’s Friday. I haven’t heard back from FedEx or certified pep, I reached out to both of them again today. I was hoping that they could assure me about my expensive order. I’m hopeful that at least certified pep will take responsibility and get me my order ASAP.
Tracy Q.
Verified purchaseFirst time ordering from this company. I received a text confirming the order with tracking. I did receive the order in a couple of days. The customer service and communication were unprofessional. When I contacted the representative regarding the research compound, they were not helpful and did not follow up as promised. I will not be doing business with this company again. Prices, product, and service quality matter.
Lori V.
Verified purchaseUnhappy with degraded research compound.
Travis
Verified purchaseI ordered over a week ago. They sent the order out supposedly and it was never delivered. I contacted the vendor and they told me to wait a couple days. I contacted service and the level of service was not good and she promised to have the owner call me two days ago and he never did. I reached out again and she didn’t even reply back about my missing order. I’m on day 8 and they haven’t replaced my order although I was promised it would be by Thursday night. Again, nothing. No follow up and no customer service. First time ordering and it will be my last.
Suzanne
Verified purchaseThe guy that runs the company is very RUDE and has a bad temper. I understand that running a business can be challenging at times but to act like that and fly off the handle is for one very unstable, and also shows a lack of understanding for your customers. I stopped ordering from him after several orders when I had one that was lost in the mail and I just simply asked about it and he flew off the handle and freaked out. I never had a problem with the product just the man that runs it.
Vincent
Verified purchaseMultiple vials with defective caps. No lot tracking number listed on the vials. They don’t provide any 3party lab testing with products.
joe
Verified purchaseStill waiting