Shipping
Many buyers report fast or on-time delivery, sometimes with tracking. Others describe delayed parcels or shipping problems, and one buyer says no replacement was offered after carrier issues.
See 42 reviews about Shipping
Written by AI from the 150 most recent reviews
Buyers often praise customer service, quick shipping, easy ordering, and competitive prices. Many describe products as high quality and mention COAs or testing. Some report delayed shipments, packaging concerns, a wrong item, or difficulty getting a response about a return.
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Many buyers report fast or on-time delivery, sometimes with tracking. Others describe delayed parcels or shipping problems, and one buyer says no replacement was offered after carrier issues.
See 42 reviews about ShippingMany reviewers praise helpful, professional support and quick responses. One buyer reports that the listed support email was undeliverable, and another says there was no response about a return.
See 36 reviews about Customer serviceBuyers often describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says a wrong item was promptly corrected after contacting support.
See 21 reviews about OrderingMany buyers praise product quality, and some mention batch testing or COAs. One buyer reports that an item arrived dried and brittle on two orders, with a cap open on one.
See 33 reviews about Product qualityReviewers mention fair or low prices, discounts, sales, and good value. One buyer was disappointed by additional shipping costs, and another describes confusion between two discount offers.
See 16 reviews about PricingIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Krystal B.
Verified purchaseI like the research compounds, but I ordered the wrong one and have been trying to get a return for a while now with no response.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,625 published reviews
Showing 1–10 of 2,625 reviews
vincent M.
Verified purchasethe most honest caring company i know.There the best.u can buy n have no problems there great.
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.

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2,625 published reviews
Recieved fast and in hard case in excellent condition.
Tyler G.
Verified purchaseTop notch quality and service. The staff is probably the most hard working ppl. I had a question because I wasn't seeing something on the site that I knew they had. This awesome woman went above and beyond and actually fixed it when she got home from work for me and others!! Love you all at Cert-pep, -forever a loyal customer
Kristi L.
Verified purchaseEasier than expected. Fast shipping, great prices, and quality product. Glad I took a chance on this company. So much less expensive than other options.
Maggie B.
Verified purchaseThis was my first order and I was very impressed. The order was processed quickly, communication was consistent throughout from order placement to shipping notification. The shipping was fast with great packaging to ensure the products would arrive protected and safe. Although I'm waiting for customer service to respond to a product question I will definitely order again.
Christopher Z.
Verified purchaseAmazing service.
Jessica O.
Verified purchaseGreat team to work with. Highly recommend this company and their products.
Trampas B.
Verified purchaseGreat service
Sam T.
Verified purchaseThese guys are the best in the business!!! Their customer service is second to none. I needed some assistance with an order and they actually answered the phone when I called. They will have my continued business!!!
Brent S.
Verified purchaseVery easy to work with, everything came like it was supposed to, very quick shipping. No complaints on my end. Will order again!
Tambra C.
Verified purchaseGreat resource research