Shipping
Many reviewers describe delivery as fast and on time, with tracking or shipping updates. Others report delayed parcels or carrier problems.
See 42 reviews about Shipping
Written by AI from the 150 most recent reviews
Reviewers often praise customer service, quick shipping, easy ordering, and product quality. Some report shipping delays, packaging concerns, or problems with discounts and support contact details. Buyers also mention fair prices and helpful COA testing.
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Many reviewers describe delivery as fast and on time, with tracking or shipping updates. Others report delayed parcels or carrier problems.
See 42 reviews about ShippingReviewers frequently praise helpful, professional support and quick responses. One reviewer says the listed support email was undeliverable, and another reports no replacement offer after carrier problems.
See 36 reviews about Customer serviceReviewers often describe ordering as easy, smooth, and straightforward. One reviewer reports confusion over applying a discount, and another says an order arrived with the wrong item before support sent the correct one.
See 24 reviews about OrderingMany reviewers praise product quality. One reviewer reports products arrived dried and brittle on two orders, with a cap open on one.
See 31 reviews about Product qualityReviews differ on packaging: some praise careful or professional packing, while others describe loose vials in an envelope or a label covering the vial. Reviewers also mention COAs and batch testing, including testing for endotoxins and heavy metals.
See 13 reviews about Packaging and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Diana K.
Verified purchaseNever disappoints! As far as I’m concerned this company is totally on top of their game! Their research compounds are perfection every time, packed with care and accuracy. Their customer service is great with real people answering the phone every time I’ve called. No one else does that! Love Certified peptides! Thank you so much!
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,648 published reviews
Showing 1–10 of 2,648 reviews
Lisa S.
Verified purchaseExcellent service! Love your products and information. Thank You!
Rod W.
Verified purchaseEverything was great
Frank A.
Verified purchaseYou guys are great! Love how easy it is
Jennifer B.
Verified purchaseChristopher R.
Verified purchaseLuenda M.
Verified purchaseEarl H.
Verified purchaseKelsey F.
Verified purchaseMarc B.
Verified purchasePat T.
Verified purchase
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2,648 published reviews
This company is so amazing. They help you if you have any question. Very responsive as well! Don’t be afraid to order from them! I will continue to be a long standing customer!! I am a true customer that has purchased from them!
Melody M.
Verified purchaseWe received our peptides very quickly, packaged well. Also, love the communication and their willingness to help if needed. They are top notch!
Holly M.
Verified purchaseLukasz
Verified purchaseThe absolute best peptide company hands down ❗️❗️
Megan B.
Verified purchaseFantastic customer service!
Wade W.
Verified purchaseSeller service and communication. Quality products, will continue to conduct business with Certified Peptides.
Troy H.
Verified purchaseI don't write many reviews and am more guilty of taking the time to write a review regarding a poor transaction than a good, as i believe a company should simply give good service! However Certified Peptides has time and time again, gone above and beyond. I recently purchased over $1400 in Peptides, during the checkout process, I input my "coupon" code which definitely made a dent in my purchase and then hit submit... My bank declined the transaction, texting me requesting my response to continue. I did so and then re-submitted. This time it went through. The following morning I received a text from Jason, he advised me that he saw the declined order and the one that went through, and noticed the pricing discrepancy. He asked me to screenshot my transactions and send it to him and within seconds, Venmo'd me back the difference. HAVE YOU EVER HEARD OF SUCH CUSTOMER SERVICE... And by the owner of the company no less! I'm a fan!
Brian N.
Verified purchaseI have now placed 3 orders with Certified Pep and am very happy overall with the price and service. They have quick order acknowledgment, and quick order updates. My only minor complaints would be shipping duration, packages leave the west coast, go over to Memphis then back to the west coast, just need to plan ahead on ordering but I dont like that they are being handled for a week plus. Secondly, it would be a nice upgrade to the website if you offered a notification option a person could sign up for if you were currently out of a product. Despite these minor details I will continue to use them as I think in the end they have been great. Thank You
brandy
Verified purchaseMy order was processed very quickly and I received it within a few days.
Scott C.
Verified purchaseReally like the quick turn around the information that comes with each peptide.