Shipping
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, product quality, and fast shipping. Some report damaged or delayed parcels, poor packaging, or problems getting help or a replacement. Reviewers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about ShippingMany reviewers praise helpful, responsive service. Some report no response about lost or damaged parcels, no replacement offer, or an undeliverable support email.
See 39 reviews about Customer serviceMany reviewers praise product quality, and some mention testing standards or COAs. Others report low purity or a product arriving dried and brittle.
See 35 reviews about QualityReviewers describe ordering and checkout as easy. One reviewer reports receiving the wrong product, which customer service corrected promptly.
See 14 reviews about OrderingSome reviewers praise fair prices, discounts, and sale prices. One reviewer was disappointed by an additional shipping cost.
See 12 reviews about PricingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,689 published reviews
Showing 1–10 of 2,689 reviews
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.
Staci O.
Verified purchaseAlways fast shipping and quality products
J T.
Verified purchaseall great - no issues
Christine O.
Verified purchaseKelsey F.
Verified purchase
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2,689 published reviews
Shauwn
Verified purchaseQuality, service and speed is A+. One of those companies that seem to pride themselves on product quality and service. Can't say enough about all the above. Hope your company prospers beyond what you imagine. Keep up the momentum!!!
Sean M.
Verified purchaseAwesome products, great communication!
Norm R.
Verified purchaseGreat experience. Fast shipping. Constant communication on order status updates. Easy checkout and payment. Team members names provided in shipment packet and a personal note from the founder. Highly recommend.
Anouchka F.
Verified purchaseExcellent company and I highly recommend. The quality of the products are amazing. The customer service is top notch and nothing that I've ever experienced before. So helpful. Awesome pricing and fast delivery.
anthony D.
Verified purchaseOrdered twice and delivery was quick and well packed. I have not had any problems so I cannot comment on how well they handle complaints but I can say customer service has been very good so far. I tried another company because of a sale and it was not the same experience. It made me feel I made the right decision staying with certified- pep going forward.
Megan L.
Verified purchaseI’ve been able to find a product that is so much more affordable. Please keep in business so I can continue buying RC-02!
Brian A.
Verified purchaseOutstanding product and support!
ALLAN S.
Verified purchaseExcellent.
Cynthia L.
Verified purchaseMy trusted source- staff is the knowledgeable and supportive. They have always been quick to respond. Supplies arrive quickly. Cert-Pep is the best source out there.