Shipping
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, product quality, and fast shipping. Some report damaged or delayed parcels, poor packaging, or problems getting help or a replacement. Reviewers also mention easy ordering, fair prices, and testing documentation.
Was this summary helpful?
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about ShippingMany reviewers praise helpful, responsive service. Some report no response about lost or damaged parcels, no replacement offer, or an undeliverable support email.
See 39 reviews about Customer serviceMany reviewers praise product quality, and some mention testing standards or COAs. Others report low purity or a product arriving dried and brittle.
See 35 reviews about QualityReviewers describe ordering and checkout as easy. One reviewer reports receiving the wrong product, which customer service corrected promptly.
See 14 reviews about OrderingSome reviewers praise fair prices, discounts, and sale prices. One reviewer was disappointed by an additional shipping cost.
See 12 reviews about PricingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,692 published reviews
Showing 1–10 of 2,692 reviews
Marc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.
Staci O.
Verified purchaseAlways fast shipping and quality products

(1,913) reviews

(1,736) reviews

(1,674) reviews

(2,014) reviews
2,692 published reviews
Super happy w customer service..payment and delivery. Excellent business to deal with. We are all very pleased w this business.
Jay
Verified purchaseCertified Pep, has an outstanding team with proper customer service and real people, from questions being answered in real time, with experts that know the Field!!! This has been quite the experience being treated like an actual individual that matters. Thank you so much Team for the late night answers and even the redundant ones. Next time I’ll make sure to have a pen and paper to take proper notes. Thanks again. This company certified peptides has truly been outstanding. Jason, Monica and Rebecca you guys have been the main folks I’ve talked with and look forward to doing business with you all in the future.
Colleen
Verified purchaseGreat company
JEFF M.
Verified purchaseCUSTOMER SERVICES GREAT/ GOOD PRICE THEY RUN SALES OR DEALS MANY TIMES A YEAR. PLUS, QUICK DELIVERY !
Pablo S.
Verified purchaseHonest, rapid and thrustfull.
Ruben P.
Verified purchaseFast shipping and secure packaging made my experience seamless. The team is extremely knowledgeable and always willing to help any question I had, they gave clear, informative answers. Their customer feedback is honest and helpful, making it easy to trust their recommendations. Highly recommend if you want a reliable, professional, and approachable service!
Jorge B.
Verified purchaseGreat products, I’ve ordered quite a few times now and have zero complaints. Very helpful with providing any information you might need.
Clint S.
Verified purchaseAustin S.
Verified purchaserichard T.
Verified purchaseGreat customer service!!! Truly the type of service everyone should strive to achieve. Orders handled quickly - under promise and over deliver...