Shipping
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, product quality, and fast shipping. Some report damaged or delayed parcels, poor packaging, or problems getting help or a replacement. Reviewers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about ShippingMany reviewers praise helpful, responsive service. Some report no response about lost or damaged parcels, no replacement offer, or an undeliverable support email.
See 39 reviews about Customer serviceMany reviewers praise product quality, and some mention testing standards or COAs. Others report low purity or a product arriving dried and brittle.
See 35 reviews about QualityReviewers describe ordering and checkout as easy. One reviewer reports receiving the wrong product, which customer service corrected promptly.
See 14 reviews about OrderingSome reviewers praise fair prices, discounts, and sale prices. One reviewer was disappointed by an additional shipping cost.
See 12 reviews about PricingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,692 published reviews
Showing 1–10 of 2,692 reviews
Marc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.
Staci O.
Verified purchaseAlways fast shipping and quality products

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2,692 published reviews
Scott O.
Verified purchaseKathy
Verified purchaseI was looking for 1 item but investigated the website and found they carry an amazing array of products. Other sites I have used in the past didn't seem to have the same volume. Ordering was easy and delivery was fast. And they have great discount offers as well. I highly recommend this site!
Rachel P.
Verified purchaseThe ordering process was easy. The Customer service support was helpful. The supplies arrived well packaged with no issues.
Angie L.
Verified purchaseI get all my research compounds from certified-pep.com. They are 5 star all the way, they ship super fast.
Matthew F.
Verified purchaseGreat customer service. High quality. I was able to confirm COA with third party lab.
Edward G.
Verified purchaseExcellent products. Amazing customer service
Baraa J.
Verified purchaseGreat customer service, due to the snow storm fedex threw my package near the mailbox and it looks like snow plow took it. They replaced my package.
RG
Verified purchaseLove these guys. Great prices, quality product
Troy H.
Verified purchaseSimply phenomenal, had some concerns when account login feature disapeared with the new website launch, but Jason promptly explained the issue, assisted me with my purchase and has been incredible in personally answering questions and at times assisting me with curent coupons in my purchases. Name me another company who's CEO personally reaches out to his customers in such a manner! I couldn't be more satisfied and am constantly finding new products... Certified Pep is costing me a bundle... and it's worth every penny