How do I bring my reviews from another site?

In setup, it is the Your reviews step. Any time after, select Import reviews on Reviews.

1. Paste the link to your store's page on the review site.
2. If the site keeps your reviews in your account, export them there and add the file. A .zip works as it comes, so you don't need to open it.
3. Select the import button. It shows how many reviews it found.

Some sites need only the link, and there is nothing to download.

We match the stars, date, reviewer, and text to your file's columns. If we can't tell which column is which, pick each one under Match your columns. You can change a match with Change.

Only your own store's reviews can be imported. A page that names another store's address is turned away.

Every review comes over, whatever its rating. Each one goes through the same compliance screening as a review written here, and goes live once it passes. If none of its words can be kept, its stars are published alone. What does compliance screening remove?

Imported reviews count toward your rating. They don't carry Verified purchase, since we can't match them to an order, so they count 50% toward your score. Importing again adds only the reviews that are new.

If your reviews were removed, or we can't read your site's export, contact us. Our team will help bring them over.