Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
Was this summary helpful?
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,781 published reviews
Showing 1–10 of 2,781 reviews
Laurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchase
(977) reviews

(1,674) reviews

(1,913) reviews

(1,738) reviews
2,781 published reviews
Showing 1,091–1,100 of 2,781 reviews
Cherisse
Verified purchaseIncredibly attentive by responding in real time to any questions, issues or concerns. This has to be one of the best to purchase from. Quality products, trustworthy and safe. I really appreciate the nice touch in my delivered packages - a small gift. Thank you so much to Christina & Rebecca for your responsiveness and attention to detail.
Jennay
Verified purchaseReal people to answer questions you might have. Love this company!
Leslie A.
Verified purchaseHENRY E.
Verified purchaseGreat products have ordered numerous times always fast shipping and great communication from their team wouldn’t order from any other research peptide company
Sarah
Verified purchaseCustomer service was great.. Jason is a good guy.. if you have any situations you need help with he's your guy.. thank you
Jack M.
Verified purchaseThe best peptides 💯 percent the best company to order all your peptides from. I have ordered many orders from this company. Fast shipping and excellent customer service.
Darwin
Verified purchaseJessica
Verified purchaseFast and accurate shipping. Fair prices. Highly recommend.
Clay
Verified purchaseI have made several orders from them. Customer service is amazing. Making sure you have legit product is important and 3rd party testing is great. Thank you for the amazing product and service, I’m a customer for life!
Lorraine
Verified purchaseI have received a couple different products from Certified Pep. Customer service 10. They always have someone to help on chat.