Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,781 published reviews
Showing 1–10 of 2,781 reviews
Laurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchase
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2,781 published reviews
Showing 1,161–1,170 of 2,781 reviews
Jason
Verified purchaseBest company ever lol
Richie W.
Verified purchaseI’ve ordered from Certified-PEP multiple times and have been consistently impressed with how professional the operation is. Orders ship quickly, packaging is secure, and documentation is clear and easy to verify. Communication has been solid whenever I’ve had a question, and the overall experience has been reliable from checkout through delivery. I appreciate the transparency and attention to detail compared to other suppliers I’ve used.
KATHY Z.
Verified purchaseEasy to order, great pricing and fast shipping.
CBD
Verified purchaseTravis
Verified purchaseI ordered over a week ago. They sent the order out supposedly and it was never delivered. I contacted the vendor and they told me to wait a couple days. I contacted service and the level of service was not good and she promised to have the owner call me two days ago and he never did. I reached out again and she didn’t even reply back about my missing order. I’m on day 8 and they haven’t replaced my order although I was promised it would be by Thursday night. Again, nothing. No follow up and no customer service. First time ordering and it will be my last.
Catmom
Verified purchaseI am very pleased with the quality of the peptides from Certified Pep. Will continue getting all of my peptides from Certified pep. Great service + affordable prices + quality peptides + fast shipping! Thanks Jason and team for providing excellent research products!
Sandor E.
Verified purchaseR. A.
Verified purchaseThey are quick and efficient. The price is very good compared to other companies.
Paul B.
Verified purchaseShipping is always fast and prices are reasonable.
Jon G.
Verified purchaseVariety, competitive prices, speedy delivery, and educated customer support.