Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,781 published reviews
Showing 1–10 of 2,781 reviews
Laurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchase
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2,781 published reviews
Showing 1,261–1,270 of 2,781 reviews
Ronald T.
Verified purchaseEven right after a natural disaster they were honest and thorough, and committed to their customers and I appreciate that.
alonzo S.
Verified purchaseJosh K.
Verified purchaseBefore I discuss the actual product their team is the best, best support, best service and overall the best peptide company I use. The products have all been incredible and I love the COA’s with every bottle - overall great company and great products
customer
Verified purchaseAbsolutely Amazing company, super fast excellent customer service and the best product in the market place!! I highly recommend this company for peptide needs!
Monica
Verified purchaseHeard from word of mouth. Have ordered multiple times, trusted source and quality products!
Kevin A.
Verified purchaseI cant say enough about how amazing their customer service is. Sarah and Christiana were amazing help. 10/10 recommend!
ALIDNET
Verified purchaseEverything about my experience with Certified-Pep was positive. Ordering was easy; Shipping was fast. I am VERY pleased & will be ordering again. If you're on the fence & trying to decide ... go for it! You'll be happy you did. Thanks Certified-Pep!
Deborah B.
Verified purchaseCarrie
Verified purchaseCustomer service was excellent. It was immediate and concise. They answered all my questions in real time, not through an email a day later. So different from the other company I bought from! I’m happy I found you Certified Pep!
Suzanne
Verified purchaseThe guy that runs the company is very RUDE and has a bad temper. I understand that running a business can be challenging at times but to act like that and fly off the handle is for one very unstable, and also shows a lack of understanding for your customers. I stopped ordering from him after several orders when I had one that was lost in the mail and I just simply asked about it and he flew off the handle and freaked out. I never had a problem with the product just the man that runs it.