Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,781 published reviews
Showing 1–10 of 2,781 reviews
Laurie S.
Verified purchaseMichael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchase
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2,781 published reviews
Showing 1,301–1,310 of 2,781 reviews
Chris S.
Verified purchaseBased on my experience with the company, their products seem to be legit. Especially the RC-01 product - it clearly seems to be from a good source. They're somewhat local to me (WA State) and I'm confident that they'll make me whole if there's ever a problem. There are several good peptide labs; this is one of them.
Chelsie S.
Verified purchaseAbsolutely love this company and its products. The prompt response to my many questions on the chat are wonderful. You have a customer for life with me.
Tina C.
Verified purchaseLove it best and quickest shipping even when there was flooding
Marianne C.
Verified purchaseFive star service five star product can’t get any better.
Derrick H.
Verified purchaseConsumer
Verified purchaseCustomer support is top tier. Been a customer for an almost 6 months. Very reliable shipping. I’ve had zero errors and all products arrive extremely fast. The discount codes too really help so keep an eye out for those. I highly recommend this company to any and every one. Keep up the great work!
Tye A.
Verified purchaseHad an issue with shipping and the owner promptly took care of it. He went above and beyond.
Vincent
Verified purchaseMultiple vials with defective caps. No lot tracking number listed on the vials. They don’t provide any 3party lab testing with products.
MARLA K.
Verified purchaseThe order process was quick and efficient despite the holidays and bad weather. Ordered on 12/19, shipped on the 20th, delivered on the 24th. Products were in good shape.
Pleased Q.
Verified purchaseCompany is extremely attentive to requests as well as packaging is very secure and extremely prompt. Totally love the tracking mechanism (always know delivery status). Most important, quality of the products are on point.