Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,780 published reviews
Showing 1–10 of 2,780 reviews
Michael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.

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2,780 published reviews
Showing 1,321–1,330 of 2,780 reviews
DC
Verified purchaseThe best in the business by far! Transparency, Prices, Delivery, Customer Service and more have all been the best I have ever experienced. Jason and his team are truly 1 of 1. They really care about you and your experience with them. Truly amazing and I am glad I found them as my source. Give them a try you won't regret it!
Carter
Verified purchaseDouglas G.
Verified purchaseSome delay getting the product out not to their own fault. Big weather impact. Every time I’m on the site and hit the message bubble to reach out, someone answers within seconds. Info has been helpful. Great customer service
Paul M.
Verified purchaseThe quality is second to none and the customer service is fantastic. Placed several orders and, due to an act of God (Floods), the items could not be shipped in a timely manner as per usual. The company CEO reached out to explain the situation and personally serviced the orders to make things right. Solid company. Solid products. Solid service.
Nikki
Verified purchaseQuick turn around time! Always super helpful!
Marissa W.
Verified purchaseAmazing service, trustworthy
Jennifer R.
Verified purchaseRodrigo M.
Verified purchaseThe best company
Michael
Verified purchaseOutstanding customer service and information. Shipping is fast.
Julian S.
Verified purchaseProduct pricing & availability 👌 Shipping and Handling 👌 Communication while order is processing 👌