Shipping
Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, quick shipping, easy ordering, and product quality. Buyers also describe prices as fair or low, though some report shipping delays, packaging concerns, and problems with discounts or returns. A few reviewers report poor communication or unresolved shipping issues.
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Many buyers describe delivery as fast and on time. Others report delayed parcels or problems with a carrier and no replacement offer.
See 45 reviews about ShippingReviewers often praise helpful, professional support and quick responses. One buyer says the listed support email was undeliverable, and another reports no response about a return.
See 37 reviews about Customer serviceBuyers commonly describe ordering and checkout as easy and smooth. One reviewer reports confusion over applying a discount, and another says an order contained the wrong product before support corrected it.
See 22 reviews about OrderingMany reviewers praise product quality. One buyer reports products arrived dried and brittle in recent orders, with one cap open.
See 33 reviews about Product qualityReviewers describe prices as fair, affordable, or lower than elsewhere, and mention sales and discounts. Buyers also praise COA testing, while one reviewer says a discount offer could not be applied alongside a larger sale.
See 16 reviews about Pricing and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Ike P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,625 published reviews
Showing 1–10 of 2,625 reviews
vincent M.
Verified purchasethe most honest caring company i know.There the best.u can buy n have no problems there great.
Nick B.
Good product worth buying
Kalifter
Verified purchaseMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Richo G.
Verified purchaseGreat product for research work!
Bradley H.
Verified purchaseAndrew M.
Verified purchaseSuzan J.
Verified purchaseJ
Verified purchaseIke P.
Verified purchaseVery impressed with the quality, CP continues to be a reliable source for the highest quality products. I would continue to recommend them because the quality of the customer service as well as the quality of the products are exceptional.

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2,625 published reviews
Showing 2,351–2,360 of 2,625 reviews
Liz U.
Verified purchaseIf I could give 10 stars in customer service I would! Regardless of day of the week or time of day the owner responds to all of questions. As far as the product.. another 10 stars. I just placed my second order. I did plenty of research before choosing this company and they are the best in the business!
Rick H.
Items are too expensive even with discount % off; additionally there seems to always be a discount, so drop prices to discount price and then offer promotional prices for repeat customers. I bought elsewhere this time due to cost; the market is getting more competitive
Cheyenne M.
The best customer service. Always answered back to questions timely. The price point is great. The quality is great. No complaints!
Sara B.
Their prices are the best out of hundreds of places I’ve looked at. Hands down the most helpful people you will ever meet. They always answer all my questions literally within 30 minutes about anything I asked. Highly highly recommended.
Sara B.
Verified purchaseTheir prices are the best out of hundreds of places I’ve looked at. Hands down the most helpful people you will ever meet. They always answer all my questions literally within 30 minutes about anything I asked. Highly highly recommended.
Kim
Verified purchaseLet’s be honest—good customer service seems to be a lost art these days. However, this company is a total unicorn. I’ve asked more questions than most people would dare, and every single time, they’ve provided friendly, helpful, and genuine answers. In a world filled with poor business practices, I have to say—these guys are amazing. They offer fair pricing, truly generous discount codes, and service that is both kind and knowledgeable. It’s rare to find a company this solid—transparent, responsive, and genuinely focused on the customer. They are a trustworthy team doing things the right way.
Kim
Let’s be honest—good customer service seems to be a lost art these days. However, this company is a total unicorn. I’ve asked more questions than most people would dare, and every single time, they’ve provided friendly, helpful, and genuine answers. In a world filled with poor business practices, I have to say—these guys are amazing. They offer fair pricing, truly generous discount codes, and service that is both kind and knowledgeable. It’s rare to find a company this solid—transparent, responsive, and genuinely focused on the customer. They are a trustworthy team doing things the right way.
Sherry
Honestly, couldn't ask for better customer service!! They go up and beyond anything that I've ever experienced in that realm! That's not even talking about their awesome products. If you are questioning this company... you're good! They are solid!! Thanks so much Jason and Rebecca for your personal outreach, it's much appreciated!!
Sherry
Verified purchaseHonestly, couldn't ask for better customer service!! They go up and beyond anything that I've ever experienced in that realm! That's not even talking about their awesome products. If you are questioning this company... you're good! They are solid!! Thanks so much Jason and Rebecca for your personal outreach, it's much appreciated!!
Cheyenne M.
Verified purchaseThe best customer service. Always answered back to questions timely. The price point is great. No complaints!