Customer service
Many buyers praise helpful, professional support and quick responses. One reviewer says the listed customer service email was undeliverable.
See 37 reviews about Customer service
Written by AI from the 150 most recent reviews
Buyers often praise customer service, quick shipping, easy ordering, and product quality. Reviews differ on product quality and packaging, with some complaints about a tested product, damaged arrival, and parcels delayed or mishandled. Buyers also mention fair prices and helpful testing documentation.
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Many buyers praise helpful, professional support and quick responses. One reviewer says the listed customer service email was undeliverable.
See 37 reviews about Customer serviceMany buyers report fast or on-time delivery. Others describe delayed parcels, carrier problems, or extra shipping costs.
See 39 reviews about ShippingBuyers often describe ordering and checkout as easy, with some noting quick order processing. One reviewer reports confusion over applying a discount.
See 16 reviews about OrderingMany buyers praise product quality. Reviews differ: one buyer reports a poor test result, and another describes a product arriving dried and brittle.
See 36 reviews about Product qualitySome buyers praise careful or secure packaging, while others criticize loose packaging or a cap arriving open. Buyers also mention COAs and batch testing.
See 11 reviews about Packaging and COAsMichael O.
Verified purchaseGreat products, great customer service and fast delivery.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,675 published reviews
Showing 1–10 of 2,675 reviews
Thomas C.
Verified purchaseCert peps is such a great company. They really look out for their customers. They get the products out to you quickly too.
Ryan N.
Verified purchaseDANIEL K.
Verified purchaseAlways on time. No issues at all
Magen N.
Verified purchaseExcellent!! Great service and products!!
Tashia K.
Verified purchaseMark M.
Verified purchaseLindsey W.
Verified purchasePaula D.
Verified purchaseIncredible to work with. Thank You
Douglas I.
Verified purchaseVT
Verified purchaseEasy process, american made, quick shipping, good testing standards.

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2,675 published reviews
Showing 2,671–2,675 of 2,675 reviews
Vonna C.
Verified purchaseI'm a recent new customer, I was contacted by certified rep Jason Beeching and have been extremely pleased with the product and customer service that Jason provides. Knowledgeable, reassurance, understanding & fast delivery.
Marjie
Verified purchaseCj C.
Verified purchaseJason is awesome and great at answering all my questions and concerns when it came to his products. Prices are fair compared to the other competitors I checked out before I was recommended his!
Mandy
Verified purchaseJason was knowledgeable, helpful and easy to work.with. Remarkable response time.
Christiana A.
Verified purchaseAmazing customer service, Jason goes above and beyond with his communication and is super helpful. These products are amazing. Certified Peptide should be your go to company!!