Shipping
Many reviewers describe delivery as fast and on time, with tracking or shipping updates. Others report delayed parcels or carrier problems.
See 42 reviews about Shipping
Written by AI from the 150 most recent reviews
Reviewers often praise customer service, quick shipping, easy ordering, and product quality. Some report shipping delays, packaging concerns, or problems with discounts and support contact details. Buyers also mention fair prices and helpful COA testing.
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Many reviewers describe delivery as fast and on time, with tracking or shipping updates. Others report delayed parcels or carrier problems.
See 42 reviews about ShippingReviewers frequently praise helpful, professional support and quick responses. One reviewer says the listed support email was undeliverable, and another reports no replacement offer after carrier problems.
See 36 reviews about Customer serviceReviewers often describe ordering as easy, smooth, and straightforward. One reviewer reports confusion over applying a discount, and another says an order arrived with the wrong item before support sent the correct one.
See 24 reviews about OrderingMany reviewers praise product quality. One reviewer reports products arrived dried and brittle on two orders, with a cap open on one.
See 31 reviews about Product qualityReviews differ on packaging: some praise careful or professional packing, while others describe loose vials in an envelope or a label covering the vial. Reviewers also mention COAs and batch testing, including testing for endotoxins and heavy metals.
See 13 reviews about Packaging and COAsMitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Michael P.
Verified purchaseStill waiting - delay delay - waiting. FedEx showing “duplicate” parcels same tracking #?
Diana K.
Verified purchaseNever disappoints! As far as I’m concerned this company is totally on top of their game! Their research compounds are perfection every time, packed with care and accuracy. Their customer service is great with real people answering the phone every time I’ve called. No one else does that! Love Certified peptides! Thank you so much!
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,653 published reviews
Showing 1–10 of 2,653 reviews
Jason V.
Verified purchaseAmazing customer service and products. This is the BEST company to get peptides from!
Anthony S.
Verified purchaseJason is always awesome
John M.
Verified purchaseWendy T.
Verified purchaseMargaret C.
Verified purchaseLisa S.
Verified purchaseExcellent service! Love your products and information. Thank You!
Rod W.
Verified purchaseEverything was great
Frank A.
Verified purchaseYou guys are great! Love how easy it is
Jennifer B.
Verified purchaseChristopher R.
Verified purchase
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2,653 published reviews
Showing 711–720 of 2,653 reviews
Alexander D.
Verified purchaseGreat place to buy peptides. My third time ordering RC-01.
Teresa T.
Verified purchaseI love the peptides and I also love the customer service. It was so easy to order and receive. Thank you so much Teresa Thomas.
Andrea R.
Verified purchaseArely R.
Verified purchaseGreat costumer service!
Mary D.
Verified purchaseFast and easy process!!! Received my product quickly!! Great customer service!! Will defintely reorder!!
Tracey W.
Verified purchaseMy order got sent by FedEx. I still haven’t received it. It got sent to the wrong address. The person was very helpful that I called at certified pep to try to help me find it. However they basically told me that I am now responsible for tracking it down from FedEx. I’m hoping that it will either get found or even better that they’ll just cancel that order and send me a new one because I spent a lot of money on that. It should’ve been here Wednesday, it’s Friday. I haven’t heard back from FedEx or certified pep, I reached out to both of them again today. I was hoping that they could assure me about my expensive order. I’m hopeful that at least certified pep will take responsibility and get me my order ASAP.
Ashley G.
Verified purchaseRay W.
Verified purchaseThe customer service I have received from this company has been second to none, Rebecca has been nothing less than amazing and helpful. Even before purchasing products, they’ve treated me like a tier one customer, and have showed that they truly care about providing a good service.
Dom S.
Verified purchaseGreat company. Prices are fair. They know the peptide world expertly. If I were to critique anything, it would be their shipping packing is always questionable with the various bubble mailers they send product out in. Their invoicing is a different company LLC as well. Ship from address is unclear. All in all I would still consider them one of the best out there supplying peptides.
Jay
Verified purchaseCustomer service was fantastic and they were quick. The answered all my questions and then some. Shipping was on time, products are great and I highly recommend them.