Shipping
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, product quality, and fast shipping. Some report damaged or delayed parcels, poor packaging, or problems getting help or a replacement. Reviewers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about ShippingMany reviewers praise helpful, responsive service. Some report no response about lost or damaged parcels, no replacement offer, or an undeliverable support email.
See 39 reviews about Customer serviceMany reviewers praise product quality, and some mention testing standards or COAs. Others report low purity or a product arriving dried and brittle.
See 35 reviews about QualityReviewers describe ordering and checkout as easy. One reviewer reports receiving the wrong product, which customer service corrected promptly.
See 14 reviews about OrderingSome reviewers praise fair prices, discounts, and sale prices. One reviewer was disappointed by an additional shipping cost.
See 12 reviews about PricingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,689 published reviews
Showing 1–10 of 2,689 reviews
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.
Staci O.
Verified purchaseAlways fast shipping and quality products
J T.
Verified purchaseall great - no issues
Christine O.
Verified purchaseKelsey F.
Verified purchase
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2,689 published reviews
Showing 781–790 of 2,689 reviews
Troy H.
Verified purchaseI don't write many reviews and am more guilty of taking the time to write a review regarding a poor transaction than a good, as i believe a company should simply give good service! However Certified Peptides has time and time again, gone above and beyond. I recently purchased over $1400 in Peptides, during the checkout process, I input my "coupon" code which definitely made a dent in my purchase and then hit submit... My bank declined the transaction, texting me requesting my response to continue. I did so and then re-submitted. This time it went through. The following morning I received a text from Jason, he advised me that he saw the declined order and the one that went through, and noticed the pricing discrepancy. He asked me to screenshot my transactions and send it to him and within seconds, Venmo'd me back the difference. HAVE YOU EVER HEARD OF SUCH CUSTOMER SERVICE... And by the owner of the company no less! I'm a fan!
Brian N.
Verified purchaseI have now placed 3 orders with Certified Pep and am very happy overall with the price and service. They have quick order acknowledgment, and quick order updates. My only minor complaints would be shipping duration, packages leave the west coast, go over to Memphis then back to the west coast, just need to plan ahead on ordering but I dont like that they are being handled for a week plus. Secondly, it would be a nice upgrade to the website if you offered a notification option a person could sign up for if you were currently out of a product. Despite these minor details I will continue to use them as I think in the end they have been great. Thank You
brandy
Verified purchaseMy order was processed very quickly and I received it within a few days.
Scott C.
Verified purchaseReally like the quick turn around the information that comes with each peptide.
Todd E.
Verified purchaseDavid R.
Verified purchaseThe order I made from certified pep 6 months ago arrived in about 3 days. Couldn't believe it. Made another order last week, once again arrived in 3 days. Not to mention the fact that the research compound I'm ordering costs about 10% of what I'd be paying elsewhere. And they always have some type of deal that ends up being almost 30% off whether it's by two get one free, or 30% off sale ETC. To anyone who's worried about the legitimacy of the website, it's 100% legit.
Tony B.
Verified purchaseBecky F.
Verified purchaseCindy S.
Verified purchaseReally fast delivery and best of all great products!
frederick T.
Verified purchaseOverall a very positive experience with them; they usually have everything I want in stock, and from what I can tell, it's all real. Some products are less expensive elsewhere. My only issues have been inconsistencies in shipping, with most orders taking less than a week to arrive, and one almost two weeks...that and zero response to emails.