Shipping
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers praise customer service, product quality, and fast shipping. Some report damaged or delayed parcels, poor packaging, or problems getting help or a replacement. Reviewers also mention easy ordering, fair prices, and testing documentation.
Was this summary helpful?
Many reviewers describe shipping as fast and deliveries as on time. Others report delays, lost parcels, or unresolved carrier problems.
See 31 reviews about ShippingMany reviewers praise helpful, responsive service. Some report no response about lost or damaged parcels, no replacement offer, or an undeliverable support email.
See 39 reviews about Customer serviceMany reviewers praise product quality, and some mention testing standards or COAs. Others report low purity or a product arriving dried and brittle.
See 35 reviews about QualityReviewers describe ordering and checkout as easy. One reviewer reports receiving the wrong product, which customer service corrected promptly.
See 14 reviews about OrderingSome reviewers praise fair prices, discounts, and sale prices. One reviewer was disappointed by an additional shipping cost.
See 12 reviews about PricingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,691 published reviews
Showing 1–10 of 2,691 reviews
Laura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.
Staci O.
Verified purchaseAlways fast shipping and quality products
J T.
Verified purchaseall great - no issues

(1,913) reviews

(1,736) reviews

(1,674) reviews

(2,014) reviews
2,691 published reviews
Showing 841–850 of 2,691 reviews
Brittany P.
Verified purchaseAmazing quality and great customer service!
Mitchell M.
Verified purchasePhilip C.
Verified purchaseGreat product and excellent customer service
Lucas
Verified purchaseAbsolutely best company hands down, amazing product and incredible customer service ❗️❗️
Jaimie K.
Verified purchaseI went to Certified Pep website to order RC-01. The customer service is elite level. The second you get on the website there is a REAL person in the chat box to help you and answer your questions. I’ve even gone back to the website several times for follow up questions and there is always an immediate, friendly, informative response. 10/10 for customer service!
Nicole D.
Verified purchaseBest company out there. You can't beat the customer service!
Brian M.
Verified purchaseBarbara B.
Verified purchaseExcellent, as described products. Very professional and helpful staff, and products ship out as soon as they are ordered. Communication is outstanding through every process.
Laricia M.
Verified purchaseMichelle S.
Verified purchaseI've been very pleased with Certified Pep so far. I have received my orders very quickly. Customer support chat was easy and they were knowledgable. Also, I really appreciate the discount coupons that come out occassionally.