Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,780 published reviews
Showing 1–10 of 2,780 reviews
Michael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.

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2,780 published reviews
Showing 971–980 of 2,780 reviews
Lisa F.
Verified purchaseOrdering was easy, and delivery was quick and communicated very well! I used the chat to confirm I was ordering correctly, and the response was immediate and straight to the answer.
Michael C.
Verified purchaseI have ordered several products from your website and I am very impressed with the ease of ordering through the shipping process. I am also very impressed with your staff and customer service. They are always very friendly and honest I would highly recommend your site to anyone ordering peptide products. This has truly been a very easy experience and the quality has definitely been above what I expected.
Jose V.
Verified purchaseJason is a very knowledgeble advisor, well informed and very professional. I have been workin with Jason for over 10 years, we became great friends and I have nothing but praise for him.
Kristie S.
Verified purchaseThis is the best company ever!!! Best customer service and super fast shipping!!!
Michelle R.
Verified purchaseCertified Pep has been an amazing company to work with! All the staff are super responsive to any questions and their peptide quality is top notch!
Gary R.
Verified purchase5/5 Stars – Exceptional Customer Service! Made my first order and accidentally entered the wrong shipping address. Support was helpful but said they couldn’t change it post-shipment. Then, out of nowhere, the owner personally called me, sorted everything out, and sent a full replacement order for free with fast shipping! In this space, that’s incredibly rare—personal, generous, and no hassle. Products arrived perfect and high-quality. They’ve got a customer for life. Highly recommend! Thanks again—you guys are the best! 🚀
Danielle P.
Verified purchaseIt’s the best products . Only site I trust.
Rachel T.
Verified purchaseEasy ordering and super fast delivery!
Sharon F.
Verified purchaseOrdering and Delivery were both top notch. I have ordered many times and will continue to be a customer.
Kevin S.
Verified purchaseCertified Pep had been a true pleasure to work with! We have ordered from a couple of other companies and have found that Certified Pep has great pricing and better pricing than the others we ordered from! But to us the customer service is exceptional, and matters the most!