Shipping
Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about Shipping
Written by AI from the 150 most recent reviews
Most reviewers who left comments praise customer service, product quality, and fast delivery. Some report delayed or lost parcels, poor responses to shipping problems, or concerns about packaging and product condition. Buyers also mention easy ordering, fair prices, and testing documentation.
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Many reviewers describe shipping as fast, prompt, or on time. Others report delays, lost parcels, or extra shipping costs.
See 35 reviews about ShippingMany buyers praise helpful, responsive service. One reviewer says the company did not respond to reports of lost or damaged parcels.
See 35 reviews about Customer serviceMany reviewers praise product quality. Others report low purity or concentration, or products arriving dried and brittle.
See 40 reviews about Product qualityReviewers describe ordering as easy and the transaction process as simple. One buyer reports receiving the wrong product, which customer service corrected promptly.
See 11 reviews about OrderingSome buyers praise careful or professional packaging. One reviewer calls the shipping packaging mediocre, and another reports an open cap on an order.
See 8 reviews about PackagingHart J.
Verified purchaseThey don’t respond when packages are lost or products are damaged. It’s a numbers game.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
Kevin
Verified purchaseI've got several research compounds such as RC-01, tesa, and nad+. They have all been great, and their customer service is awesome. I did receive the wrong research compound once, and hopped on a chat with customer service, and they got me the correct one in the mail right away. Their prices are awesome too compared to the other companies out there, some of which are subscription based.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,780 published reviews
Showing 1–10 of 2,780 reviews
Michael W.
Verified purchaseMarc F.
Verified purchaseLaura B.
Verified purchaseJoyce W.
Verified purchaseVery satisfied with this supplier. Shipping is always efficient. Will continue to purchase research compounds for research use only.
Linda Z.
Verified purchaseI missed the discount over the weekend. I’ll watch for next one, hopefully coming soon.
Amy B.
Verified purchaseRonald F.
Verified purchaseAaron R.
Verified purchaseEddie L.
Verified purchaseStephen S.
Verified purchaseThe best Peptide company I’ve ever dealt with. 5 stars for sure.

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2,780 published reviews
Showing 1,031–1,040 of 2,780 reviews
Lionel
Verified purchaseCustomer support was responsive and professional, which made the whole experience even better. I would recommend it based on both the product and the service.
Cathy D.
Verified purchaseSuper happy w customer service..payment and delivery. Excellent business to deal with. We are all very pleased w this business.
Jay
Verified purchaseCertified Pep, has an outstanding team with proper customer service and real people, from questions being answered in real time, with experts that know the Field!!! This has been quite the experience being treated like an actual individual that matters. Thank you so much Team for the late night answers and even the redundant ones. Next time I’ll make sure to have a pen and paper to take proper notes. Thanks again. This company certified peptides has truly been outstanding. Jason, Monica and Rebecca you guys have been the main folks I’ve talked with and look forward to doing business with you all in the future.
Colleen
Verified purchaseGreat company
JEFF M.
Verified purchaseCUSTOMER SERVICES GREAT/ GOOD PRICE THEY RUN SALES OR DEALS MANY TIMES A YEAR. PLUS, QUICK DELIVERY !
Pablo S.
Verified purchaseHonest, rapid and thrustfull.
Ruben P.
Verified purchaseFast shipping and secure packaging made my experience seamless. The team is extremely knowledgeable and always willing to help any question I had, they gave clear, informative answers. Their customer feedback is honest and helpful, making it easy to trust their recommendations. Highly recommend if you want a reliable, professional, and approachable service!
Jorge B.
Verified purchaseGreat products, I’ve ordered quite a few times now and have zero complaints. Very helpful with providing any information you might need.
Clint S.
Verified purchaseAustin S.
Verified purchase