Customer service
Many buyers praise helpful, professional support and quick responses. One reviewer says the listed customer service email was undeliverable.
See 37 reviews about Customer service
Written by AI from the 150 most recent reviews
Buyers often praise customer service, quick shipping, easy ordering, and product quality. Reviews differ on product quality and packaging, with some complaints about a tested product, damaged arrival, and parcels delayed or mishandled. Buyers also mention fair prices and helpful testing documentation.
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Many buyers praise helpful, professional support and quick responses. One reviewer says the listed customer service email was undeliverable.
See 37 reviews about Customer serviceMany buyers report fast or on-time delivery. Others describe delayed parcels, carrier problems, or extra shipping costs.
See 39 reviews about ShippingBuyers often describe ordering and checkout as easy, with some noting quick order processing. One reviewer reports confusion over applying a discount.
See 16 reviews about OrderingMany buyers praise product quality. Reviews differ: one buyer reports a poor test result, and another describes a product arriving dried and brittle.
See 36 reviews about Product qualitySome buyers praise careful or secure packaging, while others criticize loose packaging or a cap arriving open. Buyers also mention COAs and batch testing.
See 11 reviews about Packaging and COAsMichael O.
Verified purchaseGreat products, great customer service and fast delivery.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,664 published reviews
Showing 1–10 of 2,664 reviews
Julie S.
Verified purchaseGreat products and fast shipping
Danielle T.
Verified purchaseTRACIE S.
Verified purchaseLove it.
Cliff
Verified purchaseGood prices, fast shipping.
Michael O.
Verified purchaseGreat products, great customer service and fast delivery.
Don D.
Verified purchaseSteven G.
Verified purchaseHigh quality, perfect packaging and the package itself; very fast service!
MICHAEL P.
Verified purchaseCrap product, had it tested at Amino Metrics 82.6% purity level and concentration was 34.18mg in a 40mg marked vial.
Della H.
Verified purchaseAshley J.
Verified purchaseCertified Peptide is an outstanding company! Their quality and service are truly top-notch, and they have earned my loyalty. I wouldn’t consider going anywhere else for my research needs. Highly recommend!

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2,664 published reviews
Showing 1,741–1,750 of 2,664 reviews
Shanon P.
Verified purchaseN. H.
Verified purchaseI ordered my peptides, speedy delivery and amazing customer service! Thank you so much and looking forward to continuing with you!
Torsten D.
Verified purchaseBucs
Verified purchaseDealing with certified pep has been a pleasure. They are now my go to peptide source.
Nichole O.
Verified purchaseThis company is completely amazing! Jason and his team are honest and straightforward. The customer service and support given everytime I have needed anything is exceptional. Any question I have is never left unanswered. Day or night, they are there.
customer
Verified purchaseExcellent customer service. They respond to questions in a very timely manner. The website is easy to navigate. I have been very happy with this company and see myself continuing to purchase for the foreseeable future.
Chris F.
Verified purchaseJason and his team respond to me right away with answers to any questions. Always fast shipments on any orders as well. Their pricing is very competitive and sometimes unbeatable!
Cameron T.
Verified purchaseExcellent quality and even better customer service! Highly recommend!
Thomas J.
Verified purchaseExcellent service!!! These guys rock for customer service and quality products.
Robert C.
Verified purchaseExcellent service.