Customer service
Many buyers praise helpful, professional support and quick responses. One reviewer says the listed customer service email was undeliverable.
See 37 reviews about Customer service
Written by AI from the 150 most recent reviews
Buyers often praise customer service, quick shipping, easy ordering, and product quality. Reviews differ on product quality and packaging, with some complaints about a tested product, damaged arrival, and parcels delayed or mishandled. Buyers also mention fair prices and helpful testing documentation.
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Many buyers praise helpful, professional support and quick responses. One reviewer says the listed customer service email was undeliverable.
See 37 reviews about Customer serviceMany buyers report fast or on-time delivery. Others describe delayed parcels, carrier problems, or extra shipping costs.
See 39 reviews about ShippingBuyers often describe ordering and checkout as easy, with some noting quick order processing. One reviewer reports confusion over applying a discount.
See 16 reviews about OrderingMany buyers praise product quality. Reviews differ: one buyer reports a poor test result, and another describes a product arriving dried and brittle.
See 36 reviews about Product qualitySome buyers praise careful or secure packaging, while others criticize loose packaging or a cap arriving open. Buyers also mention COAs and batch testing.
See 11 reviews about Packaging and COAsMichael O.
Verified purchaseGreat products, great customer service and fast delivery.
Mitch
Verified purchasePros: Fair pricing (with discount code), good selection of products, COA's included testing for endotoxins and heavy metals (not all suppliers go this far with their COAs), easy to order and pay online, shipping speed was ok. Only con: Shipping packaging in my opinion was mediocre -loose vials in a shipping style envelope (could have broken easily with carrier mishandling) and no real temperature control measures.
AARON B.
Verified purchaseI had a stolen order worth more than $800. The company was VERY generous and sent me a make up order 10 days later. WHERE ELSE DOES CUSTOMER SERVICE LIKE THAT EXIST THESE DAYS? I'm a customer for life. 24 hour customer support, a wide range of quality research compounds & quick turn around times also helped earn my continued business as well. HAVE FedEx hold your package at a local storefront.
Engineered for elite research, our products combine pharmaceutical-grade quality, with rigorous independent testing!
2,675 published reviews
Showing 1–10 of 2,675 reviews
Thomas C.
Verified purchaseCert peps is such a great company. They really look out for their customers. They get the products out to you quickly too.
Ryan N.
Verified purchaseDANIEL K.
Verified purchaseAlways on time. No issues at all
Magen N.
Verified purchaseExcellent!! Great service and products!!
Tashia K.
Verified purchaseMark M.
Verified purchaseLindsey W.
Verified purchasePaula D.
Verified purchaseIncredible to work with. Thank You
Douglas I.
Verified purchaseVT
Verified purchaseEasy process, american made, quick shipping, good testing standards.

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(2,014) reviews
2,675 published reviews
Showing 1,701–1,710 of 2,675 reviews
Justin M.
Verified purchaseCarrie N.
Verified purchaseAndy
Verified purchaseEverything was as advertised and showed up with no issues
William R.
Verified purchaseThe only negative is the shipping. The post office is unreliable. My last order has been "delayed" in transit for over a week. I would give 5 stars if they used UPS or FedEx. They are much more reliable for shipping.
Crystal M.
Verified purchaseWonderful product & customer service
Abdelraman A.
Verified purchaseG A.
Verified purchaseQuick to ship, and respond.
Patricia B.
Verified purchaseOrdered beginning of September.Never received it and never got a refund
Tina W.
Verified purchasecame so quickly
Vicki
Verified purchaseThe most informative peptide site I have used. Quick delivery and clear communication.